Shop Customer Support

To Order By Telephone

Call 212-926- 2234 ext. 254 during Museum Shop hours: Tues-Sun 10:30 a.m. to 4:15p.m.


Accepted with receipt within 30 days of purchase. To return an item, please call the Museum Shop at 212-926- 2234 ext. 254. Shipping charges cannot be refunded


All domestic and international orders are shipped by USPS.

Priority Mail Express (Overnight Guarantee ® )
Priority Mail ® (1-3 days)
First Class Mail ® (2-3 days)
USPS Retail Ground™ (2-8 days)
Media Mail ® (2-8 days)

Membership and Member Discount

Members receive 20% off all Museum Shop items. To apply the discount to your order, enter your Member ID at checkout.

New Members will receive their Member ID with their Welcome Letter, within 2-3 weeks of applying. To request the Member ID in advance, please call the Development Department at 212-926- 2234 ext. 247.

Please note that for international orders, recipients are responsible for all duties and taxes or special fees applied upon delivery by the destination country’s local government.